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What changed:

• The page has a new look, including 90-day uptime history and a component health overview.

• Status notifications now come from a new sender address (see below). Future incident and maintenance updates will come from this address.

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MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to have minimal impacts to MX production services for up to 10 minutes, with most services experiencing less than 3 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.

The issue affecting Customer Analytics dashboards has been fully resolved after careful monitoring, and all services have returned to normal.

During this disruption, some customers were unable to load dashboard data within the Customer Analytics platform.

An Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you.

We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

Scheduled maintenance for this evening has concluded, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

Scheduled maintenance for this evening has concluded, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

The issue affecting MX products has been fully resolved after careful monitoring, and all services have returned to normal.

The service disruption resulted in customers experiencing different levels of elevated errors and elevated latency.

If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you.

We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

Scheduled maintenance for this evening has concluded, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

The issue affecting MX Services has been fully resolved after careful monitoring, and all services have returned to normal.

The service disruption affecting our overall traffic which resulted in customers experiencing different levels of elevated errors and elevated latency.

If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you.

We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

Scheduled maintenance for this evening has concluded, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.