All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

0

Upcoming Maintenances

1

Incidents Last 7 Days

6

Incidents Last 30 Days

History (Last 7 days)

MX Maintenance Notification | Production | Thursday April 25th @ 11:00pm Mountain TimePlanned Maintenance

Description

Partners, On Thursday April 25th at 11:00pm Mountain Time, we will be performing maintenance and updates on core systems and services. This Scheduled Maintenance event is expected to impact production services for approximately 15 to 30 minutes, with most services seeing less than 10 minutes of impact due to our highly available architecture. Event Overview: The total maintenance window for this event will be 4 hours. Maintenance Begins: Thursday April 25th 2024 @ 11:00 pm Mountain Time Maintenance Ends: Friday April 26th 2024 @ 03:00 am Mountain Time Environment Impacted: Production Products Impacted: All MX Products and Services As always, we encourage our partners to ensure that they have the most recent IP Addresses whitelisted as a precaution. To access the most recent IP List, please log in to the MX Developer Portal (https://developer.mx.com/intro/#authentication-and-security-mx-ip-address-ranges) and view the list of IP’s there. Thank you, MX Team


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Microdeposits, Account Owner Verification, Instant Account Verification


Schedule

April 25, 2024 23:00 - April 26, 2024 03:00 MDT
April 26, 2024 05:00 - April 26, 2024 09:00 UTC


April 26, 2024 00:09 MDT
April 26, 2024 06:09 UTC
[Update] Partners, This maintenance event has been successfully completed. Please follow your normal path for support if you experience any issues going forward.

April 25, 2024 23:00 MDT
April 26, 2024 05:00 UTC
[Update] Partners, The MX scheduled maintenance event is beginning. We will send out notification at the completion of the event. Thank you. MX Team
MX Platform EventMinor Incident

Incident Status

Minor Incident


Components

Experience


Locations

Mobile Banking



April 23, 2024 21:16 MDT
April 24, 2024 03:16 UTC
[Resolved] We are now considering this event resolved after monitoring the platform for recurrence. Thank you! We deeply appreciate your patience and trust.

April 23, 2024 20:19 MDT
April 24, 2024 02:19 UTC
[Monitoring] We have successfully mitigated and recovered from the earlier incident and all systems are operating normally at this time. Teams are continuing to monitor for any anomalies and we will provide a fully resolved status update shortly. Thank you again for your continued patience and understanding.

April 23, 2024 19:33 MDT
April 24, 2024 01:33 UTC
[Investigating] We are currently investigating a potential service-disrupting event. As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.