All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

0

Upcoming Maintenances

1

Incidents Last 7 Days

1

Incidents Last 30 Days

History (Last 7 days)

MX Platform EventMinor Incident

Incident Status

Minor Incident


Components

Experience


Locations

Financial Wellness (PFM + Insights)



January 14, 2025 13:05 MST
January 14, 2025 20:05 UTC
[Resolved] We are pleased to inform you that the earlier incident has been fully resolved after our teams confirmed no further recurrence. The service disruption affected 0.48% of our overall traffic which resulted in customers experiencing different levels of elevated errors . Thank you for your patience, and we apologize for any disruption this may have caused.

January 14, 2025 11:34 MST
January 14, 2025 18:34 UTC
[Monitoring] The issue affecting Financial Wellness (PFM + Insights) has been resolved, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident.

January 14, 2025 11:28 MST
January 14, 2025 18:28 UTC
[Investigating] We are currently investigating a potential service-disrupting event. As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.