Partners,
On Sunday, April 13, 2025 at 8pm Mountain Time, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to have minimal impacts to MX production services for up to 10 minutes, with most services experiencing less than 3 minutes of impact due to our high availability architecture.
We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.
Event Overview:
The total maintenance window for this event will be 4 hours.
- Maintenance Begins: Sunday, April 13, 2025, at 8:00 pm Mountain Time
- Maintenance Ends: Sunday, April 13, 2025, at 11:59 pm Mountain Time
- Environment Impacted: Production
- Products Impacted: All MX Products and Services
Connectivity, Data, Experience, API
Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Microdeposits, Account Owner Verification, Instant Account Verification
April 13, 2025 20:00 - April 13, 2025 23:59 MDT
April 14, 2025 02:00 - April 14, 2025 05:59 UTC
April 14, 2025 00:34 MDT
April 14, 2025 06:34 UTC
[Update] Partners,
This maintenance event has been successfully completed.
Please follow your normal path for support if you experience any issues going forward.
April 13, 2025 20:07 MDT
April 14, 2025 02:07 UTC
[Update] MX maintenance planned for Sunday, April 13, 2025 at 8pm Mountain Time is starting.
MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to have minimal impacts to MX production services for up to 10 minutes, with most services experiencing less than 3 minutes of impact due to our high availability architecture.
We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.
Event Overview:
The total maintenance window for this event will be 4 hours.
- Maintenance Begins: Sunday, April 13, 2025, at 8:00 pm Mountain Time
- Maintenance Ends: Sunday, April 13, 2025, at 11:59 pm Mountain Time
- Environment Impacted: Production
- Products Impacted: All MX Products and Services
April 13, 2025 19:32 MDT
April 14, 2025 01:32 UTC
[Update] Reminder of planned MX Maintenance window starting in 30 mins on April 13, 2025 at 8pm MDT
March 11, 2025 18:12 MDT
March 12, 2025 00:12 UTC
[Update] Updated minor details and confirming notifications via both email and slack to subscribers