All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

0

Upcoming Maintenances

0

Incidents Last 7 Days

4

Incidents Last 30 Days

History (Last 7 days)

Description

Partners, This maintenance event is the rescheduled event from the previously planned for Site Switch which was originally scheduled for October 12th. MX postponed the October 12th maintenance window due to hurricane Milton impacts and our commitment to ensuring availability for our clients and customers. MX utilizes multiple data centers in our production environment and we perform a yearly rotation between which data center is Live and which data center is the Disaster Recovery (DR) site. On Saturday, November 2 2024 at 19:00 MT, MX will be promoting the existing DR data center site to become the live production site. During this time, new traffic will be redirected to the newly promoted data center while the previously live data center completes any remaining requests or sessions and then assumes a DR status. This Scheduled Maintenance event is expected to impact production services sporadically throughout the maintenance time window. We are working diligently to reduce the risk of any potential impacts and as always, we encourage our partners to ensure that they have their most recent IP Addresses whitelisted as new requests will be serviced from alternate IP Addresses. To access the most recent IP List, please login to the MX Developer Portal (https://developer.mx.com/intro/#authentication-and-security-mx-ip-address-ranges) and view the list of IP’s there. Overview: Maintenance Begins: Saturday, November 2nd, 2024 at 19:00pm Mountain Time Maintenance Ends: Sunday, November 3rd, 2024 at 02:00am Mountain Time Environment(s) Impacted: Production Products Impacted: All MX Production services will be migrated


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Microdeposits, Account Owner Verification, Instant Account Verification


Schedule

November 2, 2024 19:00 - November 3, 2024 02:00 MST
November 3, 2024 01:00 - November 3, 2024 09:00 UTC



November 2, 2024 22:42 MDT
November 3, 2024 04:42 UTC
[Update] MX Maintenance status update: MX has completed primary validation steps and confirmed our services are fully operational in the new Data Center, in which we have also enabled our multi-Availability Zone strategy. MX teams will continue to perform validation in the background and update status page as needed if problems are found.

November 2, 2024 21:58 MDT
November 3, 2024 03:58 UTC
[Update] Maintenance status update- The MX Site Switch was successfully completed on Nov 2 at 21:12 MDT and MX is taking traffic on the new Site (SD). The MX team is working on a full validation of the new site and performing clean up tasks as needed. Client traffic should be fully operational. The MX team will provide additional updates within a few hours.

November 2, 2024 19:00 MDT
November 3, 2024 01:00 UTC
[Update] MX is starting the planned maintenance window

November 2, 2024 19:00 MDT
November 3, 2024 01:00 UTC
[Update] MX is starting the planned maintenance window

November 2, 2024 18:21 MDT
November 3, 2024 00:21 UTC
[Update] reminder of planned MX Maintenance window starting in 40 mins on Nov 2 2024 at 7pm MDT

October 28, 2024 14:57 MDT
October 28, 2024 20:57 UTC
[Update] MX Maintenance reminder Saturday November 2 2024 at 7pm MDT. Original Message: Partners, This maintenance event is the rescheduled event from the previously planned for Site Switch which was originally scheduled for October 12th. MX postponed the October 12th maintenance window due to hurricane Milton impacts and our commitment to ensuring availability for our clients and customers. MX utilizes multiple data centers in our production environment and we perform a yearly rotation between which data center is Live and which data center is the Disaster Recovery (DR) site. On Saturday, November 2 2024 at 19:00 MT, MX will be promoting the existing DR data center site to become the live production site. During this time, new traffic will be redirected to the newly promoted data center while the previously live data center completes any remaining requests or sessions and then assumes a DR status. This Scheduled Maintenance event is expected to impact production services sporadically throughout the maintenance time window. We are working diligently to reduce the risk of any potential impacts and as always, we encourage our partners to ensure that they have their most recent IP Addresses whitelisted as new requests will be serviced from alternate IP Addresses. To access the most recent IP List, please login to the MX Developer Portal (https://developer.mx.com/intro/#authentication-and-security-mx-ip-address-ranges) and view the list of IP’s there. Overview: Maintenance Begins: Saturday, November 2nd, 2024 at 19:00pm Mountain Time Maintenance Ends: Sunday, November 3rd, 2024 at 02:00am Mountain Time Environment(s) Impacted: Production Products Impacted: All MX Production services will be migrated

October 25, 2024 15:52 MDT
October 25, 2024 21:52 UTC
[Update] MX Maintenance reminder Saturday November 2 2024 at 7pm MDT.