All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

1

Upcoming Maintenances

1

Incidents Last 7 Days

4

Incidents Last 30 Days

Scheduled Maintenance

MX Emergency Maintenance Notification | Production | 2024-11-21 Planned Maintenance

Schedule

November 21, 2024 21:00 - 22:00 MST
November 22, 2024 04:00 - 05:00 UTC

Components

Connectivity, Data, Experience, API

Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Microdeposits, Account Owner Verification, Instant Account Verification

Description

Partners, Starting at 9:00pm Mountain Time Thursday November 21, 2024, for the period of 1 hour, we will be performing critical infrastructure updates to core backend services in our production environment. This is a LOW Risk change. Throughout the course of the Emergency Maintenance window, we expect minimal service impact of approximately 5-10 minutes as systems and services reboot and apply updates. There will be no further notifications before the start of this event.

History (Last 7 days)

MX Platform EventMinor Incident

Incident Status

Minor Incident


Components

Experience


Locations

Mobile Banking



November 14, 2024 10:43 MST
November 14, 2024 17:43 UTC
[Resolved] After investigating a potential service disruption, we have determined that there was no event or service impact. All systems are operating normally.

November 14, 2024 10:30 MST
November 14, 2024 17:30 UTC
[Investigating] We are currently investigating a potential service-disrupting event. As we continue to identify and determine the impact on products and services, we will update this page with additional actions and details.