All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Data Access

Operational

Customer Analytics

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

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SSO API

Operational

1

Upcoming Maintenances

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Incidents Last 7 Days

2

Incidents Last 30 Days

Scheduled Maintenance

Updates for IP Allow-List on January 11 MX MaintenancePlanned Maintenance

Schedule

January 11, 2026 00:00 - 00:00 MST
January 11, 2026 07:00 - 07:00 UTC

Components

Connectivity, Data, Experience, API

Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Microdeposits, Account Owner Verification, Instant Account Verification

Description

Dear Partner, This message requires your immediate attention if your organization uses IP address allow-listing for communications with MX. To enhance the MX security program and continued compliance with PCI DSS v4.0.1, MX will conduct two scheduled maintenance windows as follows: October 19, 2025 at 8 PM to 9 PM Mountain Time for validation testing the Production environment and updating the Integration environment for the IP Address changes. Sunday, October 26, 2025, at 8 PM to 11:59 PM Mountain Time, to migrate inbound and outbound web traffic to the new IP addresses. What You Need to Do by October 19, 2025: Review your current allow-lists for MX. Add the following IP addresses to your allow-lists: MX Destination Single IP: 146.75.94.131/32  -1 address 146.75.94.131 (If you allow-list the MX API IP Address then then this update is required)) MX Source IP Address Range: 66.43.0.0/22  -1022 addresses from 66.43.0.1 to 66.43.3.254 ( IF you receive data from MX, and have IP allow-listing for MX source IPs then this update is required) (This update is required for future cloud and data center integrations later this year, impacting where traffic is sent to and from the MX Platform) Important Notes: After the maintenance planned for October 26, requests to the old IP addresses will fail. This update follows our communication from April 16, 2025, regarding the postponement of the originally planned IP migration on May 4, 2025. For a complete and current list of MX IP address ranges, please visit: MX IP Address Ranges – MX Docs at docs.mx.com/api-reference/platform-api/overview/#mx-ip-address-ranges . If you have questions on this notification, please follow your standard support protocols. We appreciate your prompt attention to this critical update to help ensure uninterrupted access to MX services. Warm regards, The MX Team

October 24, 2025 09:38 MDT
October 24, 2025 15:38 UTC
[Update] The production maintenance originally scheduled for Sunday, October 26, to enhance the MX security program and continued compliance with PCI DSS v4.01 has been postponed with a pending January 11th date. We are actively working on a new plan and will provide an updated maintenance schedule as soon as it is available. During our validation testing, we observed behavior in our integration environment that did not meet our standards for production reliability. All services remain stable and are fully protected with our WAF protections currently in place for the existing MX edge.

History (Last 7 days)

MX Maintenance Notification | Production | Sunday, November 02, 2025 at 5 PM Mountain TimePlanned Maintenance

Description

Partners, On Sunday, November 02, 2025 at 5 PM, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to have minimal impacts to MX production services for up to 4 hours, with most services experiencing less than 5 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience. Event Overview: The total maintenance window for this event will be 4 hours. Maintenance Begins: November 02, 2025 at 5 PM Maintenance Ends: November 02, 2025 at 9 PM Environment Impacted: Production Products Impacted: All Services


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics


Schedule

November 2, 2025 17:00 - November 2, 2025 21:00 MST
November 3, 2025 00:00 - November 3, 2025 04:00 UTC


November 2, 2025 20:37 MST
November 3, 2025 03:37 UTC
[Update] Scheduled maintenance is now complete, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

November 2, 2025 17:00 MST
November 3, 2025 00:00 UTC
[Update] This evening’s scheduled maintenance event has begun. We will send a notification upon completion.

October 31, 2025 11:03 MDT
October 31, 2025 17:03 UTC
[Update] Partners, This is a reminder that on Sunday, November 02, 2025 at 5 PM, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to have minimal impacts to MX production services for up to 4 hours, with most services experiencing less than 5 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience. Event Overview: The total maintenance window for this event will be 4 hours. Maintenance Begins: November 02, 2025 at 5 PM Maintenance Ends: November 02, 2025 at 9 PM Environment Impacted: Production Products Impacted: All Services