All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Data Access

Operational

Customer Analytics

Operational

Webhooks

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

1

Upcoming Maintenances

1

Incidents Last 7 Days

1

Incidents Last 30 Days

Scheduled Maintenance

MX Maintenance | Sunday, June 21, 2026 20:00 MDT Planned Maintenance

Schedule

June 21, 2026 20:00 - 23:59 MDT
June 22, 2026 02:00 - 05:59 UTC

Components

Connectivity, Data, Experience, API

Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks

Description

On Sunday, June 21, 2026 at 20:00 MDT, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to impact MX production services for up to 4 hours, with most services experiencing less than 5 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.

History (Last 7 days)

MX Maintenance | Sunday, May 31, 2026 20:00 MDT Planned Maintenance

Description

On Sunday, May 31, 2026 at 20:00 MDT, MX teams will be performing maintenance and updates to enhance the performance and reliability of MX core systems and services. This scheduled maintenance event is expected to impact MX production services for up to 4 hours, with most services experiencing less than 5 minutes of impact due to our high availability architecture. We understand the importance of uninterrupted service and have taken measures to minimize any potential impact. We appreciate your understanding as we work to improve your MX experience.


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks


Schedule

May 31, 2026 20:00 - May 31, 2026 23:59 MDT
June 1, 2026 02:00 - June 1, 2026 05:59 UTC


May 31, 2026 21:47 MDT
June 1, 2026 03:47 UTC
UPDATE

Scheduled maintenance for this evening has concluded, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

May 31, 2026 20:00 MDT
June 1, 2026 02:00 UTC
UPDATE

This evening’s scheduled maintenance event has begun. We will send a notification upon completion.
MX Platform EventOperational

Incident Status

Operational


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks



May 28, 2026 15:46 MDT
May 28, 2026 21:46 UTC
RESOLVED

The issue affecting MX Services has been fully resolved after careful monitoring, and all services have returned to normal. The service disruption affected < 1% of our overall traffic which resulted in customers experiencing different levels of elevated errors. If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you. We sincerely appreciate your patience and trust as we worked through this incident. Thank you!

May 28, 2026 14:17 MDT
May 28, 2026 20:17 UTC
MONITORING

The issue affecting the MX Platform has been mitigated, and services are operating normally. We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise. We will provide a final resolution update shortly. If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance. We appreciate your patience during this incident.

May 28, 2026 12:54 MDT
May 28, 2026 18:54 UTC
INVESTIGATING

Please be advised that MX is currently experiencing an incident impacting one or more services. Our team is actively engaged and working to resolve this. Please refer back to this status page for additional updates.