All Systems Operational

Updated a few seconds ago

Connectivity

Balance Checks

Operational

Account Aggregation (Accounts + Transactions)

Operational

Microdeposits

Operational

Account Owner Verification

Operational

Instant Account Verification

Operational

Data

Data Enhancement

Operational

Data Access

Operational

Customer Analytics

Operational

Webhooks

Operational

Experience

Mobile Banking

Operational

Financial Wellness (PFM + Insights)

Operational

API

Nexus API

Operational

MDX RealTime API

Operational

Platform API

Operational

SSO API

Operational

1

Upcoming Maintenances

0

Incidents Last 7 Days

0

Incidents Last 30 Days

Scheduled Maintenance

IP Address Migration RescheduledPlanned Maintenance

Schedule

March 8, 2026 20:00 - 23:59 MDT
March 9, 2026 02:00 - 05:59 UTC

Components

Connectivity, Data, Experience, API

Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks

Description

We are rescheduling the production maintenance originally set for January 25. The new date for this update is Sunday, March 8, 2026 20:00 MT - 23:59 MT. Why the change? During our recent validation testing, we observed unexpected behavior in a small subset of traffic. Because this didn't meet our standards for production reliability, we decided to postpone the migration to ensure a seamless transition for all clients and partners. Current Service Status * No Impact to Services: All services remain fully operational and stable. * Continued Security: Your connections are still fully protected by our current Web Application Firewall (WAF) on the existing MX edge. * Allow-listing: If you have already updated your allow-lists to include the new IP addresses, no further action is needed at this time. We are committed to maintaining the highest levels of security and reliability as we move toward PCI DSS v4.0.1 compliance. We appreciate your patience as we ensure this transition is handled correctly.

History (Last 7 days)

Urgent Maintenance: Network Infrastructure UpgradesPlanned Maintenance

Description

Scheduled Time: 20:00 MT to 23:59 Sunday, February 08, 2026 Estimated Duration: 4 hours What is happening? MX is performing urgent maintenance on our network hardware. We're updating the software on our network switches to ensure the ongoing reliability and security of our infrastructure. Why is this happening? We're scheduling this work during a Sunday window to prevent potential service disruptions during business hours. This proactive approach allows us to maintain system stability while completing necessary hardware updates. What is the impact? We expect services to remain available. You may experience brief connectivity fluctuations lasting a few minutes while the hardware restarts. We'll provide an update when the work is finished.


Components

Connectivity, Data, Experience, API


Locations

Mobile Banking, Financial Wellness (PFM + Insights), Nexus API, MDX RealTime API, Platform API, Balance Checks, Account Aggregation (Accounts + Transactions), SSO API, Data Enhancement, Data Access, Microdeposits, Account Owner Verification, Instant Account Verification, Customer Analytics, Webhooks


Schedule

February 8, 2026 20:00 - February 8, 2026 23:59 MST
February 9, 2026 03:00 - February 9, 2026 06:59 UTC


February 8, 2026 21:36 MST
February 9, 2026 04:36 UTC
UPDATE

Scheduled maintenance is now complete, and all systems are operating normally. Please follow your normal path for support if you experience any issues going forward.

February 8, 2026 20:00 MST
February 9, 2026 03:00 UTC
UPDATE

This evening’s scheduled maintenance event has begun. We will send a notification upon completion.