The issue affecting MX Services has been fully resolved after careful monitoring, and all services have returned to normal.
The service disruption affecting our overall traffic which resulted in customers experiencing different levels of elevated errors and elevated latency.
If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you.
We sincerely appreciate your patience and trust as we worked through this incident. Thank you!
Resolved
The issue affecting MX Services has been fully resolved after careful monitoring, and all services have returned to normal.
The service disruption affecting our overall traffic which resulted in customers experiencing different levels of elevated errors and elevated latency.
If applicable, an Incident Report will be available within the next few days. If you would like to receive a copy, please contact your MX Client Executive, who will assist in getting the report to you.
We sincerely appreciate your patience and trust as we worked through this incident. Thank you!
Monitoring
The issue affecting MX has been resolved, and services are operating normally.
We are actively monitoring the situation to ensure ongoing stability and to quickly address any issue that may arise.
We will provide a final resolution update shortly.
If you are still experiencing any disruption of service or have any other issue, please contact support directly for assistance.
We appreciate your patience during this incident.
Investigating
We are currently investigating a service disruption affecting our overall traffic which may result in some customers experiencing different levels of elevated errors.
Our teams are working to identify the root cause, and we will update this page within [estimated time] with additional details on the impact and our next steps.
Thank you for your patience as we work to resolve the issue.
